Shipping policy

Shipping Policy

Thank you for shopping with us. Below you’ll find everything you need to know about our shipping process.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, it will be shipped as soon as possible.

Shipping Time

Because we work with international suppliers, shipping times may vary:

United States: 7–15 business days
Canada & Europe: 10–20 business days
Australia & Rest of World: 10–25 business days

Please note: Delivery times are estimates and may vary due to factors beyond our control (such as customs delays or carrier issues).

Shipping Costs

We offer free standard shipping on all orders (or specify your rate if different).
Any additional shipping fees will be calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
Please allow 3–5 days for tracking information to update.

Split Shipments

As we partner with multiple suppliers, your items may be shipped separately.
If this happens, you will receive multiple tracking numbers.

Delays & Issues

While we strive to deliver your order on time, delays may occur due to:

High demand periods
Shipping carrier disruptions
Customs processing

If your order is significantly delayed, please contact us and we will assist you.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier.
If you experience this issue, please contact the shipping carrier directly.